Gym membership renewal reminders, sent straight to WhatsApp
Stop chasing renewals by hand. Smarto Gym sends renewal reminders and dues follow-ups to a member's WhatsApp using saved templates and a single tap — included with every subscription plan, at no extra cost.
Included with every plan
WhatsApp reminders ship with Starter, Growth, Pro, and Elite — no extra cost, no add-on to buy.
Reach members before they lapse
Send a renewal reminder as an expiry date approaches, before a membership quietly goes stale.
Saved message templates
Renewal and dues-follow-up templates are ready to go — pick one and send it in a tap.
How it works
- 1
Set up a membership plan with a duration
Every plan you create in Smarto Gym has a start and expiry date tracked automatically.
- 2
Smarto Gym tracks upcoming renewals
As a member's expiry date approaches, they show up on your renewals list — no spreadsheet needed.
- 3
Send a reminder with one tap
Pick a saved WhatsApp template and send it straight to the member's number from the dashboard.
- 4
Record the payment when they renew
Log the payment and the membership renews — the same flow you already use for any renewal.
Frequently asked questions
Is WhatsApp reminder messaging included in my plan, or is it an extra cost?
It's included with every Smarto Gym subscription plan — Starter, Growth, Pro, and Elite — at no extra cost. Unlike biometric attendance and door access, this is not an add-on.
What kind of reminders can I send?
Renewal reminders as a membership's expiry date approaches, and dues follow-ups for outstanding balances, using saved message templates so you're not typing the same message by hand each time.
Do members need to install anything?
No. Reminders are delivered to the WhatsApp number already saved on the member's profile — the same app they already use every day.
Can I still call or message members another way?
Yes — WhatsApp reminders are built in, but every member's phone number is on their profile for a call or any other channel you prefer.
Ready to run your gym smarter?
Register your gym on Smarto Gym today, get your dashboard set up in minutes, and run your first month free.