Talk to the Smarto Gym team
Real people, not a ticket queue. Whether you're sizing up the platform or you already run your gym on it, write to us at support@smartogym.in — we reply within 1 business day.
Ways to reach us
Email us
support@smartogym.in
Best for anything with detail — billing questions, bug reports, data requests or screenshots.
Write to supportWhatsApp us
+91 80865 54006
Fastest for quick questions, demos and biometric quotes. The same number handles calls.
Open WhatsAppCall us
+91 80865 54006
Prefer to talk it through? Reach us during business hours — Monday – Saturday, 9:00 AM – 7:00 PM IST.
Call nowWhen we're around
- Support hours
- Monday – Saturday, 9:00 AM – 7:00 PM IST
- Email replies
- Usually within 1 business day
- WhatsApp replies
- Fastest during business hours
- Urgent issues
- Mark the subject line "Urgent"
Help us help you faster
Already registered? Including these details in your first message usually saves a round trip:
- Your gym name and registered mobile number
- What you were trying to do, and what happened instead
- A screenshot of the screen or error, if there is one
- For billing: the plan and the payment reference ID
What can we help with?
Everything reaches the same inbox — support@smartogym.in — but starting with the right subject line gets it to the right person sooner.
Sales, demos & onboarding
See the dashboard in action, or get help moving your existing member records into Smarto Gym.
Billing, plans & refunds
Invoices, plan changes, renewals and refund requests. Our policy is on the refund page.
Biometric & door access quotes
Priced per gym based on your devices and the number of doors. Tell us your setup and we'll quote.
Privacy & data requests
Access, correction or deletion of data, and any privacy concern you'd like us to look into.
Business details
- Name
- Smarto Gym
- Registered address
- Malappuram, Kerala, India
- support@smartogym.in
- Phone
- +91 80865 54006
Not registered yet?
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