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1f:["$","h2",null,{"children":"Do staff actually know what needs attention?"}]
20:["$","p",null,{"children":"A dashboard that only your gym owner ever checks does not help the person at the desk who needs to know, right now, that three memberships expire today. Look for a notifications inbox that surfaces expiring memberships, payments, and other account events in real time, so staff working the floor can see what needs attention without a separate login or app. Role-based access for staff accounts matters here too — front-desk staff generally do not need the same access as the owner."}]
21:["$","p",null,{"children":"It is also worth checking how member data is kept secure, especially if more than one gym or franchise location will ever share infrastructure. A private, isolated workspace per gym, with passwords stored only as secure hashes rather than plain text, is a reasonable baseline to expect — not an advanced feature to pay extra for."}]
22:["$","h2",null,{"children":"Can you get your data out, not just in?"}]
23:["$","p",null,{"children":"Ask specifically about reports and exports. You should be able to pull payment and revenue reports for any date range, view them on screen, and export or print them for your own accounting — without needing the vendor's help every time your accountant asks for numbers."}]
24:["$","h2",null,{"children":"What happens to your data if you leave?"}]
25:["$","p",null,{"children":"Read the cancellation terms before you sign up, not after. There should be no lock-in beyond the plan duration you have already paid for, no cancellation fee, and a clear window to export your member and payment data before it is deleted. If a vendor is vague about this, treat it as a warning sign."}]
26:["$","h2",null,{"children":"Is the pricing actually transparent?"}]
27:["$","p",null,{"children":["Check whether the plans and prices are published plainly — in rupees, with what is included spelled out — or whether you have to talk to a salesperson to get a number. A free trial period, with no setup fee, is the easiest way to judge fit before paying anything. Smarto Gym publishes its plans on the"," ",["$","a",null,{"href":"/pricing","children":"pricing page"}],": Starter, Growth, Pro and Elite, each priced in INR by duration, with the first month free for every new gym."]}]
28:["$","h2",null,{"children":"Who do you actually reach when something goes wrong?"}]
29:["$","p",null,{"children":"Software is easy to evaluate when everything works. The real test is what happens when a renewal reminder does not go out, or you cannot figure out why a payment is not reflecting. Ask what the support channel actually is — email, WhatsApp, a ticket system — and what response time to expect. A vendor that answers this plainly, with a stated response window, is generally more trustworthy than one that says \"support is always available\" without saying how."}]
2a:["$","p",null,{"children":"None of this is complicated, but it is easy to skip when a demo looks polished. Go through this list against any software you are evaluating, including this one."}]
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